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The Institute of Conflict Management (ICM) is a not for profit, independent organisation incorporated to develop strategies and standards to help reduce, and where possible eliminate, the risk associated with incidents of challenging, aggressive and violent behaviours.The ICM works across all sectors and at all levels to achieve this aim.

Affiniti Training is registered as a ICM Quality Award Centre (ICM-QAC).The ICM-QAC is designed to provide recognition for those organisations and individuals who could demonstrate robust and auditable systems of operation and quality improvement. Much like any awarding body approval it requires the ICM-QAC to meet approval criteria and maintain quality standards.

Andy Manwaring has also achieved the ICM-Physical Skills Tutor Award (ICM-PSTA). This robust and prestigious award requires the practitioner to meet strict performance criteria by which they are assessed by a qualified panel. This award has lead to the development of The National Minimum Standards for Physical Skills Tuition (NMS-PST).The NMS-PST allow regulatory bodies; commissioner of training; and training practitioners to demand or demonstrate that the training meets a benchmark in good practice.

The Department of Health state in their guidance Positive and Proactive Care on reducing the need for restrictive interventions that although "there are no universally accepted standards for the use of physical restraint", the ICM is highlighted as one of two recognised bodies having a voluntary accreditation scheme which organisations can use to map their training and relevant policies to an agreed standard.

The ICM has developed The National Minimum Standards for Physical Skills Tuition and the National Minimum Standards on restrictive interventions.

Please click on the PDF below to download details on the history of the ICM.

Insititute Conflict Management Logo Insititute Conflict Management Logo History of the ICM.pdf Download for more information Go to the ICM Website